Privacy Policy

1. Introduction

This Privacy Policy explains how VitaLinkPlus ("App", "we", "our") collects, uses, and protects your personal and health-related information. We are committed to safeguarding your privacy and ensuring compliance with the UK GDPR and Data Protection Act 2018. Our mission is to empower you with secure, transparent, and meaningful health insights.

This app offers health insights and recommendations for general wellness purposes only and is not intended to replace medical advice or consultation with a doctor.

2. Data Controller

Vital Link Plus Limited is the Data Controller responsible for processing your data.

Contact: 020 8135 4948
Address: 45 Anson Road, Manchester, M34 2HG

3. Information We Collect

We collect the following categories of data:

Vital Signs: Heart rate, blood pressure, oxygen saturation (SpO₂).
Wellness Metrics: Sleep quality, activity patterns, hydration levels, mood tracking.
Device & Technical Data: Device identifiers, app usage logs, crash reports.
Optional Data: Notes or journal entries you choose to record.

4. Legal Basis for Processing

We process your data under the following legal bases:

Consent: You provide explicit consent to collect and process health data.
Performance of Contract: To deliver app services and personalized insights.
Legitimate Interests: To improve app functionality and user experience.
Legal Obligations: To comply with applicable laws and regulations.

5. How We Use Your Data

Your data is used to:

Provide real-time health monitoring and personalized recommendations.
Generate alerts and notifications (e.g., irregular heart rate, dehydration).
Improve app performance and develop predictive AI models.
Conduct anonymized analytics for research and service enhancement.

7. Data Security

We implement industry-standard safeguards:

Encryption: Data encrypted in transit and at rest.
Access Controls: Restricted access to authorized personnel only.
Monitoring: Continuous security checks to prevent unauthorized access.

8. International Transfers

If data is transferred outside the UK, we ensure adequate safeguards such as Standard Contractual Clauses.

9. Your Rights

Under UK GDPR, you have the right to:

Access your data.
Request corrections.
Request deletion (“right to be forgotten”).
Withdraw consent at any time.
Data portability (export your health data).
Lodge a complaint with the Information Commissioner’s Office (ICO).

10. Data Retention

We retain your health data only as long as necessary to provide services or comply with legal obligations. You may request deletion at any time.

11. Children’s Privacy

This App is not intended for users under 16 without parental consent.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be communicated via in-app notifications or email.

13. Contact Us

For questions or concerns, please contact:

📧 info@vitalinkplus.co.uk
🌐 https://vitalinkplus.co.uk/

Still have questions?